Hi, My mother get original passport request in Cairo Egypt for TRV on January 25, she sent the passport and it was received on January 29.
since then we heard nothing and we don't know where the passport is or how to pick up, she called VAC and they said they don't have it and they said contact the cic and we did but they said email us we did email and heard nothing back.
any idea how long the passport turn around takes ? or who we suppose to contact ?
the status online said the file is approved and closed.
since then we heard nothing and we don't know where the passport is or how to pick up, she called VAC and they said they don't have it and they said contact the cic and we did but they said email us we did email and heard nothing back.
any idea how long the passport turn around takes ? or who we suppose to contact ?
the status online said the file is approved and closed.