So i recently completed my one year of full time work after my post grad certification and gathering all the documents to apply for PR under CEC. I am curious to know the opinion of all the people here, who are way more knowledgeable then me
Al rite so this is my situation
I have worked as a Help desk Analyst (NOC 2282) for 8 months (08/23/2012 to 04/22/2013). Although my contract with the company was for 2 years, i got a better opportunity for a permanent position with benefits where my role is as a Software Quality assurance specialist (NOC 2283 or 2171?(confused)), i have completed 4 months for the qa position and looking forward to apply for PR under 2283 or 2171
My IELTS results are
Listening-7.5
Reading -6.5
Writing -6.0
Speaking -8.0
Overall -7.0
My question is
1. Will there be a problem to club two experiences with different NOC categories? [NOC 2282 for 8 months + NOC 2283 or 2171 for 4 months] ?
2. Also is my IELTS result good enough for NOC A and B? incase if they decide my qa postion falls under NOC A?
3. My hourly salary is mentioned in the letter, since i was on a contract.But if i did work for all the hours i potentially ended up making the yearly wages as mentioned in the letter, just curious to know if this might create a problem??
4. Is the letter mentioned below, clear enough to describe my duties for 2282?
ABC Carriers INC
<<DATE>>
To Whom It May Concern: Work Experience Letter:
This letter confirms that XYZ was employed by ABC as Help Desk Analyst.
XYZ was an employee for ABC and worked as Help Desk Analyst. He was with the company since 08/23/2012 till 04/22/2013. He worked as a full time Help Desk Analyst for 40 hours per week on hourly pay of $14.26 with annual salary of $30,120.
XYZ's main responsibilities are listed below:
• Support and troubleshoot technical issues via telephone and web for both internal and external users.
• Record all the issues through call tracking system ensuring the escalation is correctly assigned and call is followed to the point of resolution.
• Refer knowledge base and technical guidelines to research and implement solutions.
• Primary source of contact to report issues for the end users both internal and External
• Emulate technical scenarios to find solutions and resolve issues.
• Escalation to the management team for critical issue handling and provide support.
• Provide training to users with reference to identified difficulties and resolve issues using Remote connection software.
• Generating daily report to maintain and manage high performance level.
• Support network connections for connectivity issues.
• Troubleshooting software issues and providing support services.
• Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues.
• Handling escalation calls and determines the impact and severity of the issues.
Should you inquire further information, please feel free to contact me at ______ or by email ___
Sincerely,
<<Signature>>
Manager name
ABC On Site Manager
Phone number
Email
Please help me out guys, m nervous
Al rite so this is my situation
I have worked as a Help desk Analyst (NOC 2282) for 8 months (08/23/2012 to 04/22/2013). Although my contract with the company was for 2 years, i got a better opportunity for a permanent position with benefits where my role is as a Software Quality assurance specialist (NOC 2283 or 2171?(confused)), i have completed 4 months for the qa position and looking forward to apply for PR under 2283 or 2171
My IELTS results are
Listening-7.5
Reading -6.5
Writing -6.0
Speaking -8.0
Overall -7.0
My question is
1. Will there be a problem to club two experiences with different NOC categories? [NOC 2282 for 8 months + NOC 2283 or 2171 for 4 months] ?
2. Also is my IELTS result good enough for NOC A and B? incase if they decide my qa postion falls under NOC A?
3. My hourly salary is mentioned in the letter, since i was on a contract.But if i did work for all the hours i potentially ended up making the yearly wages as mentioned in the letter, just curious to know if this might create a problem??
4. Is the letter mentioned below, clear enough to describe my duties for 2282?
ABC Carriers INC
<<DATE>>
To Whom It May Concern: Work Experience Letter:
This letter confirms that XYZ was employed by ABC as Help Desk Analyst.
XYZ was an employee for ABC and worked as Help Desk Analyst. He was with the company since 08/23/2012 till 04/22/2013. He worked as a full time Help Desk Analyst for 40 hours per week on hourly pay of $14.26 with annual salary of $30,120.
XYZ's main responsibilities are listed below:
• Support and troubleshoot technical issues via telephone and web for both internal and external users.
• Record all the issues through call tracking system ensuring the escalation is correctly assigned and call is followed to the point of resolution.
• Refer knowledge base and technical guidelines to research and implement solutions.
• Primary source of contact to report issues for the end users both internal and External
• Emulate technical scenarios to find solutions and resolve issues.
• Escalation to the management team for critical issue handling and provide support.
• Provide training to users with reference to identified difficulties and resolve issues using Remote connection software.
• Generating daily report to maintain and manage high performance level.
• Support network connections for connectivity issues.
• Troubleshooting software issues and providing support services.
• Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues.
• Handling escalation calls and determines the impact and severity of the issues.
Should you inquire further information, please feel free to contact me at ______ or by email ___
Sincerely,
<<Signature>>
Manager name
ABC On Site Manager
Phone number
Please help me out guys, m nervous