I applied just a few days ago myself. I was particularly concerned with the official school records completeness for my daughter as I had read many stories of applicants whose cases were returned with a statement: “school records incomplete”. I even called them and spoke to an agent. She explained that often people submit a free style letter from schools saying that such and such attends such and such school. Such a document is an unacceptable for CIC even though it confirms the fact that the applicant's child attends the school. What they need instead though is a document that in many schools would be referred to as a quarterly report card that often comes on 7-8 pages, has a photo of the student, marks and scores, and a tabulated attendance record (i.e., how many days possible to attend in the reported quarter vs. how many the student attended). Also there is a document called “attendance profile” that you can ask from the school at any time, and which will be a listed daily attendance record. I submitted it along with the quarterly report cards, but I suspect that some folks submit it in lieu of the official quarterly report cards, which results in the case returned.