Proceedings of the forgotten/CIC meeting the meeting lasted more than an hour. We met with the directors of the Ottawa pilot centre. They listened with attention to the sum of financial, psychological, galleys, etc...They brought many answers to our questions.
1 - No folder is lost. Even the inactive folders (which are unanswered requests for additional documents) and which have been archived can be identified. If your MP tells you that you are not on the system, ask him to check in two computer systems (old and new), date of birth, the name and the country of origin and client ID are enough to get.
2 - The published timetable is feasible. The majority of the files will be processed in the advertised processing time.
3 - For most files that are easy to treat, the attribution to an Ottawa agent raises the finalisation of the folder (e-Brown or CRP: the famous email inviting you to send either passport or photocopies). It will be gifts in February 2013 first answers within the time frame. For folders that require additional information, an agent will contact you within the same timeframe.
4 - E-cas are not updated by the agents, it is an automated system that will be replaced so it does not rely too much on it.
5 - There are 30 agents who make the decisions on the records and the full team is 140 people.
6 - Medical visits that have expired require an extension. It is requested by the agent to another federal Department. For those that live in the Canada, the extension is granted without problem. For those who left or for those whose family is distributed, contact with a doctor from the country of residence is sometimes necessary, this may slightly delay the folder.
7 15% of cases of forgotten were treated to date. CIC promises huge changes by the end of February.
8 - For the count of eligibility for citizenship, there is no possibility for immigration and citizenship laws are different.
9 - The free and open work permit is currently not an option for CIC who wants to handle the cases of RP and do not multiply requests for temporary. The last BO can facilitate things for applicants who are not in Quebec, but on this side, not much to wait.
10 - For holders of a 2010 CSQ, please contact Nadine (nadine.coste@hotmail.com), special support will be set up.
11. For families who are expecting a baby and are no longer temporary permit (therefore without health insurance), please also contact Nadine at the same address, special attention will be given to records
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