thanks got the pick up mail yesterday...thou i mailed them earlier it came like 2hrs afterxls said:Yap, that's the email address.
After waiting 3 weeks from approved and closed, I sent a mail to AVO. They replied a week after (4weeks) that there record shows that a pick up mail was sent to me the very next day after approved and close. I never received such mail as I normally check mail like 15 to 20 times everyday including bulk (junk) mail. I just printed the reply and used it to request for pick up by UPS.