Hey Guys, I have a question on my biometrics submission. I received the BIL on Oct 27th and gave the biometrics on Nov 1st. In the Applicant Information section at the top of the page, I can see the biometrics info update in my profile.
However in the Details section, it says
"Biometrics - We need your fingerprints to process your application. Check your messages below for details."
Also in the application status it says "Your action is required".
I didn't receive any ghost updates or anything either.
Is this something normal? Should I raise a webform to ask about this?