What resources are you tying up by making a call sending an email? Calling the call centre has no bearing on "processing" because they are all different departments- for example, call centre, CIO sydney, CPC vegreville, CPC ottawa, CSIS, atip, fees, etc...
For different stages of the application, different offices process..
Although i havent called a call centre till now..if i do..please explain to me how it affects the processing of my application? Because the call centre agent is NOT the officer processing the application..
In regards to notes, a dept called atip processes it..as the notes are electronic..the atip officer prints everything out.. Checks for pages where on top right hand corner sections are mentioned and blanks the info..scans it and sends it out..again a different dept
Secondly, by and large from what i have seen call centre agents arent nice and the info that give is incorrect and misleading...but also, there are testimonials of others where they called the call centre and got helpful info..im not sure what the call centre agents are allowed/ not allowed to say and im sure you wont too..but by taking a "chance" and calling them..someone might get some positive info..
I dont know what gives smoggie and you a right to call people names-but this is unfair to everyone here..nothing (including strongly standing up for your point of view) gives you a right to disrespect others thoughts and actions.. I mean feel free to opinionate/help others here but why name-calling?
Can you really control thoughts and actions of others???? If thats your hope here then grow up buddy...