Thanks,
for sharing your experience!
Focus group participants suggested that more customized H&C training is required, as the current standard H&C training does not address the specialized nature of the dual role PRRA officers play when assessing both risk and humanitarian claims. Focus group participants also noted that not all officers had yet received the H&C training, which means that this group of officers is limited to assessing only those PRRA cases that do not have an H&C case attached.
It`s from;
.cic.gc.ca/english//resources/evaluation/prra/section4.asp#integrity%20idintegrity
Are they look H&C grounds at PRRA or not?