Was your PNP expired as well? Mine did (after I sent them email before expiration) and I called them, and the helpdesk says they are not sure if the officer can extend my case if it expired, but I could try to send a paper mail to explain what is the issue and transfer to another profile. I am not sure if I should because if I transfer the PNP (with slim chance as well), my reopen case would be ineligible again... Both are almost impossible and I am not sure which one I should bet my coin on.
Our company reference letter from HR is also very simple... I agree that the guideline was misleading, and didn't say how details. My reference contained my title, and my basic explanation of my duties, without a detailed bullet points. The guideline should say list of duties, rather than just "duties". This is bs to reject people by.
However I did raise an CSE before rejection to submit a new letter because I saw the comments from my GCMS notes, although that was not processed (I assume based on the rejection letter), so I hope this is some reasoning that can be taken into consideration.
What is your next step? PNP is closed for the year so won't have a chance if we create a new profile. I am planning to see if my case can be reopened. If not, I will find a consultant/lawyer to see if there is anything else possible. You should call the ONIP instead of waiting for the email cuz they actually told me on the phone not all emails were looked at...
