Hi,
My girlfriend had her permanent residence interview on Aug 19. They told us it would take 30 days to get her PR card at that time. We booked a non-refundable trip for October 10, thinking that having 51 days to get her card would make us safe.
We have not received it yet and we are getting nervous that we will have to forfeit our trip. This is ridiculous.
We phoned CIC yesterday and they said, no it is not sent yet, but it takes 6 weeks, call back in 2 days (that will be exactly 6 weeks). Will they do anything to speed it up after 6 weeks? Even if they send it in 2 days, I fear it won't get here in time with the mail being so slow. Has this happened to anyone else? I know we can get a travel document while we are in Cuba, but I understand this is expensive and takes weeks (we are only there 1 week).
Any advice on what to do?
Thanks.