+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Please find my timeline in my signature.

Received PPR on Feb 20. Submitted VFS webform on Feb 20 night. VFS Payment Link received on Feb 23. Paid on Feb 23 night. Airway Bill Number sent by VFS on Feb 24. Passport picked up on Feb 25.
 
Your application is taking us longer than usual to process.

About 20% of our applications are more complex to process. They take us longer due to things like how easily we can verify information, how well and how quickly you answer our requests and whether the application is complete.

If you aren't seeing updates, contact us using this Web form. Make sure you read your messages and take action when we ask you to.

what does it mean? guys
 
Your application is taking us longer than usual to process.

About 20% of our applications are more complex to process. They take us longer due to things like how easily we can verify information, how well and how quickly you answer our requests and whether the application is complete.

If you aren't seeing updates, contact us using this Web form. Make sure you read your messages and take action when we ask you to.

what does it mean? guys
I think it is a general message. It changed for me too.
 
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Your application is taking us longer than usual to process.

About 20% of our applications are more complex to process. They take us longer due to things like how easily we can verify information, how well and how quickly you answer our requests and whether the application is complete.

If you aren't seeing updates, contact us using this Web form. Make sure you read your messages and take action when we ask you to.

what does it mean? guys

I got the same message too
 
Your application is taking us longer than usual to process.

About 20% of our applications are more complex to process. They take us longer due to things like how easily we can verify information, how well and how quickly you answer our requests and whether the application is complete.

If you aren't seeing updates, contact us using this Web form. Make sure you read your messages and take action when we ask you to.

what does it mean? guys
Same here ! I’m 03 May 2019 applicant