When I was waiting for my file to be approved, I was as furious as you are but when you got everything, you will find all of your anger is just emotions talking. Do you know the number of cases filled in NDVO per year? More than 6 lack application are processed every year by NDVO, so you are not alone. They are doing everything they can. Plus respect the disease man, they are still working, isn’t that enough. Even when every single govt office is closed right not. Not a single ministry is working, if some of them are working, they are using the mail services only. You will be here soon. Have patience