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I got the Pre Arrival Services mail on 24th of Sep 2020. Is this the same as Pre Arrival letter?
FYI... I am a 29th Sep 2019 Applicant. Application was sent to NDVO on 5 Dec 2019.


hi there,

Congratulations,

Can you please share your time line
 
You can use ECAS to check for updates, but you will need a GCKey account to manage your application and detailed status.
If you lost your GCKey username, you will have to create a new GCKey. If you create a new GCKey you can access an application by linking the application to your new account.
Refer this: https://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=815&top=29
Thanks for your reply but I don’t know why I can’t add link of my file maybe I made mistake there