+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Everything completed and COPR number generated on April 13, still no portal email.


UPDATE: Portal email received this morning. (April 27) from Calgary office. Good luck everyone!

See signature for timeline.
 
Hi. I was told by two agents on the call that my application has been approved and the initial PR portal email has been sent to me on 15 April, but I have not received any email, and I have checked everywhere in my email :( This is so frustrating :( The agent told me to just wait till I get a message in my main CIC gckey account and that there is nothing more I can do. What were you told?
I'm in the same situation, apparently portal email was sent on the 12th to me, but I never received an email either. What's going on with your case? Any updates?
 
Hi,

I sent emails to 5 email addresses, and I finally got a portal email 26 April. I don't know if that had any effect or not, but I also called IRCC that morning, and the agent said they would send an email to the office and ask them to send it to me again. Call IRCC and hopefully you'll get an understanding agent who would send an email to them, I called on three different days and only the last one did it for me, the other two were suggesting things that were not helpful. I hope you will get it soon :)

I'm in the same situation, apparently portal email was sent on the 12th to me, but I never received an email either. What's going on with your case? Any updates?
 
Hi,

I sent emails to 5 email addresses, and I finally got a portal email 26 April. I don't know if that had any effect or not, but I also called IRCC that morning, and the agent said they would send an email to the office and ask them to send it to me again. Call IRCC and hopefully you'll get an understanding agent who would send an email to them, I called on three different days and only the last one did it for me, the other two were suggesting things that were not helpful. I hope you will get it soon :)
Hello, I sent an identical email to those emails, and one responded with my pr portal credentials, and I uploaded the photo, address and did the declaration on April 28. I got my eCopr a few hours back.
 
Oh Ok, that's nice :) Congrats :) I guess sending emails works, that's good to know for the future applicants :D I am still waiting for my e-copr since 26 April though :( So you got your ecopr today right?

Hello, I sent an identical email to those emails, and one responded with my pr portal credentials, and I uploaded the photo, address and did the declaration on April 28. I got my eCopr a few hours back.
 
Hi,

I sent emails to 5 email addresses, and I finally got a portal email 26 April. I don't know if that had any effect or not, but I also called IRCC that morning, and the agent said they would send an email to the office and ask them to send it to me again. Call IRCC and hopefully you'll get an understanding agent who would send an email to them, I called on three different days and only the last one did it for me, the other two were suggesting things that were not helpful. I hope you will get it soon :)

Hi! Would you know how many days after your last call when you got the portal email? I just got a call and agent said he'll send an email as well.
 
Last edited:
the same day. 4 hours after.
which
Hi,

I sent emails to 5 email addresses, and I finally got a portal email 26 April. I don't know if that had any effect or not, but I also called IRCC that morning, and the agent said they would send an email to the office and ask them to send it to me again. Call IRCC and hopefully you'll get an understanding agent who would send an email to them, I called on three different days and only the last one did it for me, the other two were suggesting things that were not helpful. I hope you will get it soon :)
which email addresses are we talking about here?
 
Hey I got portal email yesterday as well and uploaded my picture and address. Have you received eCopr yet?
Hi, I need to travel soon so I sent them a request to hold my application for now. They will issue my eCOPR after my return so that I won't be stuck outside Canada. I did upload address and photos on April 28.
 
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