Raisa Nazrana said:I have seen lots & lots of applicants question about how to make an enquiry or should the inquire or where should they inquire? Month ago i have shared my experience about making an enquiry. Where i mentioned that i emailed using the both enquiry address of CIC. One is the CSE site & another is the centralized-intake-office @ cic.gc.ca I got reply from both of them. My application reached on July 14 and i sent an enquiry about my application status on July 18. Yes just after 4 days. Again on August 17 i emailed. This time i used the CSE. On October 1st i received a mail from CIO that they don't have any record of my application. And by this time all of you know that when CIC doesn't put your application for completeness check they will say that they don't have any record of your application. Anyway they asked to provide courier name and to give scan copy of the courier receipt. I did accordingly. But again i used CSE as well as CIO mail. On October 15th i received a mail from CIO, YES CIO(within 14 days) that they have received my application and it's in processing and they will contact with me. In the meantime On November 6th i received PER. And as usual i forgot about the enquiry that i did through CSE. And last few days i didn't check my mail. Today when i checked my mail i saw that i got a reply from CSE email. And they informed me that my file has already been transferred to SGVO![]()
;D ;D.
SO, what do we learn from here? Applicant's there is no reason to be afraid off making an enquiry early. And you can both use the CIO mail address as well as CSE site. You will definitely receive an answer. And you can inquire anything regarding your application. So stop worrying. Send an inquiry as early as possible. After reading my info if you don't or can't understand they i donno what to say. My info is very very crystal clear about making an enquiry using CSE & CIO address.
Yah, there is nothing wrong about making an inquiry. But don't you agree that 'too much follow-up' is not good either.
I can see you have sent an inquiry only after 4 days of package delivery date

Just put yourself in their position, receiving hundreds or maybe thousands of inquiry emails every day. That could be really annoying. Specially if a person is following up every few days.
I heard that nowadays, SGVO is replying to inquiry emails with BOLD RED font 'NO NEED TO FOLLOW UP... etc, we will inform you when we start your file.
If you think that your file is due for processing (by looking at the trend in FSW2014 spreadsheet - see your peers who's dates are closer to yours). Then you should send an inquiry by email or CSE. But I recommend that you don't make repeated inquiries within short time.