Need a little help. I have just received the 2nd AOR where the new file number writing like this Exxxxxxxxx (Bxxxxxxxxx)
Now when I try to check my e-cas putting this number it says "We were not able to identify you using the information you provided. There could be three possible reasons:
* Please be sure the information you entered is correct and then try again.
* This service is only available to clients with applications in process. We may have received your application but not yet begun processing it."
Do I need to put the whole number with bracket also? or only one? I put only one at a time . I tried 2 times and it says the same. Need some advice on this...please
Now when I try to check my e-cas putting this number it says "We were not able to identify you using the information you provided. There could be three possible reasons:
* Please be sure the information you entered is correct and then try again.
* This service is only available to clients with applications in process. We may have received your application but not yet begun processing it."
Do I need to put the whole number with bracket also? or only one? I put only one at a time . I tried 2 times and it says the same. Need some advice on this...please