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Additional Document Request

erical

Star Member
May 16, 2016
69
0
Category........
Visa Office......
Manila
Job Offer........
Pre-Assessed..
App. Filed.......
12-07-2016
Doc's Request.
02-11-2016
AOR Received.
30-07-2016
File Transfer...
23-08-2016
Med's Done....
Upfront
Passport Req..
05-01-2017
VISA ISSUED...
23-01-2017
LANDED..........
01-03-2017
Hello everyone,

I received an additional document request about three weeks ago and sent the requested document two weeks ago. I sent it via email but only received the automated reply from my visa office. How can I be sure that they received it?

Under "review submitted documents" on my cic it is blank. Is it possible to call the visa office and confirm or is there another way to tell it has been received?

Many thanks!
 

erical

Star Member
May 16, 2016
69
0
Category........
Visa Office......
Manila
Job Offer........
Pre-Assessed..
App. Filed.......
12-07-2016
Doc's Request.
02-11-2016
AOR Received.
30-07-2016
File Transfer...
23-08-2016
Med's Done....
Upfront
Passport Req..
05-01-2017
VISA ISSUED...
23-01-2017
LANDED..........
01-03-2017
Bit more info, I'm asking because they asked for something I already sent back in September... So, I'm confused about if they're getting my emails or if the first document I submitted was just incomplete or not detailed enough.

My visa office is Manila. Can I call them?
 

erical

Star Member
May 16, 2016
69
0
Category........
Visa Office......
Manila
Job Offer........
Pre-Assessed..
App. Filed.......
12-07-2016
Doc's Request.
02-11-2016
AOR Received.
30-07-2016
File Transfer...
23-08-2016
Med's Done....
Upfront
Passport Req..
05-01-2017
VISA ISSUED...
23-01-2017
LANDED..........
01-03-2017

Alurra71

VIP Member
Oct 5, 2012
3,238
309
Ontario
Visa Office......
Vegreville
App. Filed.......
07-12-2012
AOR Received.
21-01-2013
Interview........
waived
VISA ISSUED...
28-11-2013
LANDED..........
19-12-2013
Are you also mailing them a hard copy of the document they requested? It could be that the email is enough to show them that you have completed the document but they are waiting on a physical copy to arrive via mail as well.
 

jul2014

Star Member
Jul 15, 2014
79
3
Category........
Visa Office......
NDVO
NOC Code......
NA
Job Offer........
Pre-Assessed..
App. Filed.......
25-02-2016
Doc's Request.
17-10-2016
Nomination.....
NA
AOR Received.
14-04-2016
IELTS Request
NA
File Transfer...
05-04-2016
Med's Request
Upfront
Med's Done....
Somehow medical result is valid until 4th Apr 2017
Interview........
NA, BGC - 6th Dec, Decision made - 7th Dec
Passport Req..
11-12-2016
erical said:
Hello everyone,

I received an additional document request about three weeks ago and sent the requested document two weeks ago. I sent it via email but only received the automated reply from my visa office. How can I be sure that they received it?

Under "review submitted documents" on my cic it is blank. Is it possible to call the visa office and confirm or is there another way to tell it has been received?

Many thanks!
Hi,
Our file is processed at NDVO and we alos got Additional document request in Oct.

Wha I know is if in email if it states to send document at mailing address; we must send physical copy there first. That is what we did. Courier company can confirm whether it is successfully delivered or not and that is my proof.

In addition to this; once I got courier company confirmation on tracking website; I sent limited document and proof of courier delivery to NDVO via email to which we just got autoreply.

On GCKey, We do not see that documents are received or not.. but we have various proof that we sent to VO on time.


I think, if your are curious; pls order GCMS notes.

Thanks.
 

erical

Star Member
May 16, 2016
69
0
Category........
Visa Office......
Manila
Job Offer........
Pre-Assessed..
App. Filed.......
12-07-2016
Doc's Request.
02-11-2016
AOR Received.
30-07-2016
File Transfer...
23-08-2016
Med's Done....
Upfront
Passport Req..
05-01-2017
VISA ISSUED...
23-01-2017
LANDED..........
01-03-2017
Thanks very much for your replies. I went back and re-read the email they sent a few times and I'm certain I wasn't supposed to send a hard copy. It wasn't a form that needed to be signed or an official copy of an important document.

I think I'll do what you suggested and request GCMS notes this week. I had been assuming that they were receiving what I sent because I got an automated reply but now I'm having doubts.

Cheers!