Additional docuement request--Please help me urgent

[ganapathi]

I got an additional documents request from cic today.This is the email they send me

This is in reference to your application for permanent residence in Canada. In order for us to continue the processing of your application, we require the following documents:
'UCI' - 'My wife name'
:> Client Information : Please provide your residential history for the past two years with no gaps.

Are they asking residential history of my wife or mine. should we email them back. IF yes can you say me the email address to send. or post it if yes then kindly say me the address for post.

Should i prepare a word document for residential history or should i fill any form.

Please help me

my timeline
recived : 22nd april 2014
thanks

 

[zoey0801]

They shoulda provided you the info on how to reply to them, no? I think email should be fine. Put it on a table with all the details they request. Don't forget to include your personal and case' details (UCI, App #, Name, DOB, etc.)

I think this is how to contact them - http://www.cic.gc.ca/english/information/offices/canada/ottawa.asp#permanent

 

[Goku]

I got an additional documents request from cic today.This is the email they send me

This is in reference to your application for permanent residence in Canada. In order for us to continue the processing of your application, we require the following documents:
'UCI' - 'My wife name'
:> Client Information : Please provide your residential history for the past two years with no gaps.

Are they asking residential history of my wife or mine. should we email them back. IF yes can you say me the email address to send. or post it if yes then kindly say me the address for post.

Should i prepare a word document for residential history or should i fill any form.

Please help me

my timeline
recived : 22nd april 2014
thanks

Looks like they are asking specifically for your wife as your wife name is mentioned besides UCI. But incase if you doubt it then you can also send your residential history for same period of time (that's your choice, I just gave you an opinion).

If they haven't mentioned it in any clear way how you are suppose to send those then email them PDF copy and mail them original.

Regarding format, make same format on one of the background declaration form (one for address) on excel, write information, print it and send it. I am not sure if they required signature or not on those form. But Signing it wont harm at all. (again its your call).

Email of CIC: CPC-CTD-Ottawa @ cic.gc.ca
Website: http://www.cic.gc.ca/english/information/offices/canada/ottawa.asp
CSE: https://dmp-portal.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=ottawa

 

[ganapathi]

i didnt understand the email they sent.
Are they asking my wife residential history or mine.

 

[ganapathi]

This is thing i got in email

Please note: All documents must be accompanied by English or French translations. When original documents are requested, notarised documents are not acceptable. When attaching your document(s), please ensure that they are smaller than 5MB and that each document is attached individually. The above information/documents must be received in our office within 30 days from the date of this letter. Please quote your complete application number on your correspondence and address your correspondence to the address indicated below. Thank you for the interest you have shown in Canada. Case Processing Centre – Ottawa/ Centre de traitement des demandes – Ottawa - MM6196Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
219 Laurier Avenue West Ottawa ON K1A 1L1 | 219 avenue Laurier Ouest 7th Floor | 7ème étage, Section BOttawa ON K1A 1L1 Canada
Facsimile | Télécopieur 613-946-6059E-mail I Courriel : CPC-CTD-Ottawa@cic.gc.caSite : www.cic.gc.ca

 

[Goku]

This is thing i got in email

Please note: All documents must be accompanied by English or French translations. When original documents are requested, notarised documents are not acceptable. When attaching your document(s), please ensure that they are smaller than 5MB and that each document is attached individually. The above information/documents must be received in our office within 30 days from the date of this letter. Please quote your complete application number on your correspondence and address your correspondence to the address indicated below. Thank you for the interest you have shown in Canada. Case Processing Centre – Ottawa/ Centre de traitement des demandes – Ottawa - MM6196Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
219 Laurier Avenue West Ottawa ON K1A 1L1 | 219 avenue Laurier Ouest 7th Floor | 7ème étage, Section BOttawa ON K1A 1L1 Canada
Facsimile | Télécopieur 613-946-6059E-mail I Courriel : CPC-CTD-Ottawa @ cic.gc.caSite : www.cic.gc.ca

Looks like they indirectly told you to submit it through email.

 

[ganapathi]

Is it ok to write in word doument and then convert it to pdf and then email them.

 

[ganapathi]

anyone please???

 

[Amisnic]

anyone please???

Mate, if you seek advice then provide the whole story - what docs do they require.

Certainly if it is a birth certificate for example and they need originals then they have clearly indicated that originals are required.

So, what did they ask for?

 

[ganapathi]

Mate, if you seek advice then provide the whole story - what docs do they require.

Certainly if it is a birth certificate for example and they need originals then they have clearly indicated that originals are required.

So, what dis they ask for?

I got an additional documents request from cic today.This is the email they send me

This is in reference to your application for permanent residence in Canada. In order for us to continue the processing of your application, we require the following documents:
'UCI' - 'My wife name'
:> Client Information : Please provide your residential history for the past two years with no gaps.

Are they asking residential history of my wife or mine. should we email them back. IF yes can you say me the email address to send. or post it if yes then kindly say me the address for post.

Should i prepare a word document for residential history or should i fill any form.

Please help me

my timeline
recived : 22nd april 2014
thanks

 

[Amisnic]

I got an additional documents request from cic today.This is the email they send me

This is in reference to your application for permanent residence in Canada. In order for us to continue the processing of your application, we require the following documents:
'UCI' - 'My wife name'
:> Client Information : Please provide your residential history for the past two years with no gaps.

Are they asking residential history of my wife or mine. should we email them back. IF yes can you say me the email address to send. or post it if yes then kindly say me the address for post.

Should i prepare a word document for residential history or should i fill any form.

Please help me

my timeline
recived : 22nd april 2014
thanks

Appears to be your wife's but no harm in sending yours too. Did you not send these with your application. Send me your email address and I will send you a Word Template to fill out.

You can send these by email to:

CPC-CTD-Ottawa@cic.gc.ca

You have to specify your UCIs, Application Number, Full Names, Date of Births and indicate which program you have applied under.