@Neo Nelson so I just got to email updates from IRCC one minute apart from each other
FIRST EMAIL
Good day ****,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC). Please note that this email is a response to the enquiries found below this email.
We verified the information on file and are pleased to confirm that the add-on documents were received by the responsible office.
If further information is needed during the processing of your application, the responsible office may contact you.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Download application forms and guides
Change of address
Check your application status
Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
Sincerely,
Patricia, agent 4543
SECOND EMAIL
Good day ***,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Please note that this is in response to the enquiries received below. We verified the information you provided and can confirm that your application is in process. At this time, all required documents and information have been received by the responsible office.
Due to COVID-19, IRCC is experiencing processing delays and we can't give accurate processing times for most types of applications. We're currently prioritizing applications from people who are exempt from travel restrictions.
We understand that this may be a difficult time for you and we are here to assist you by providing you with the information we have available at this time. If you've already applied, we invite you to visit our website to check your application status. Client Support Centre agents cannot give you more information than what is already in your online account or in the Client Application Status tool.
Complex applications take more time to process. It will also take longer to process an application if we need you to submit extra documents. Rest assured that we are making all the necessary efforts to finalize your application as soon as possible, and that you will be informed when a decision is reached or if additional information is needed.
IRCC is working on giving you the most updated information as the situation evolves, and all our efforts are dedicated to answering your concerns.
Our website is updated regularly as more information is made available. Given these circumstances, we invite you to continue visiting our website regularly to receive up-to-date information as new announcements are made and to obtain information on travel restrictions and changes to our services that may affect you.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Download application forms and guides
Change of address
Check your application status
Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
Sincerely,
Zanoubia, agent 4675