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any update guys ?? i tried calling VFS, even chatting with them... couldnt get through... urghhhh

Nothing so far...The VFS customer care or helpline is a pain. it takes you 5 mins just to go past all the menu options to finally get in queue to speak to an agent who will provide you the same information thats available on their website (tracking).

Didn't think it would take so long. Both my new as well as previous employer think I'm deliberately delaying my employment/residence visa processing.

18 months since I first created my profile, and the waiting never ends...
 
Guys, just to share my experience.
There was no updates regarding my passport for 2 weeks which got me very anxious so i called vfs and they told me to send them an email requesting the expedition of my passport and when i do so, i would receive an automated response with a reference number. once i got that reference number the lady on the phone asked me to call back and give her the reference number in order for them to forward my email to the Canadian Embassy.

i did as told and a few minutes later i got a standard response by email telling me that they are not able to expedite the process and that it is at the discretion of the Canadian Embassy, bla bla bla. However, i got an email the next day telling me, my passport is ready for collection.

i am not sure if this was a coincidence or did the email i sent them had something to do with it. I suggest you all to take similar action, maybe it helps.
 
Nothing so far...The VFS customer care or helpline is a pain. it takes you 5 mins just to go past all the menu options to finally get in queue to speak to an agent who will provide you the same information thats available on their website (tracking).

Didn't think it would take so long. Both my new as well as previous employer think I'm deliberately delaying my employment/residence visa processing.

18 months since I first created my profile, and the waiting never ends...
Did you register in an email/sms notification service or something?
 
Nothing so far...The VFS customer care or helpline is a pain. it takes you 5 mins just to go past all the menu options to finally get in queue to speak to an agent who will provide you the same information thats available on their website (tracking).

Didn't think it would take so long. Both my new as well as previous employer think I'm deliberately delaying my employment/residence visa processing.

18 months since I first created my profile, and the waiting never ends...
yeah, i was supposed to travel for some meetings today, i postponed them to thursday... dont think even taht is realistic now...

now i'm beginning to wonder if i will get passport back even before Eid vacation... urgh.
 
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I am at day 21 now (in calendar days) or day 16 (in business days). They received my passport on the 24th July. I hope I get it this week. If the 20 business days thing is true, then I should receive it by next Sunday.
 
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I am at day 21 now (in calendar days) or day 16 (in business days). They received my passport on the 24th July. I hope I get it this week. If the 20 business days thing is true, then I should receive it by next Sunday.
If you didnt recieve your passports yet then no way am getting mine anytime soon,did you try calling or emailing them?
 
Did you register in an email/sms notification service or something?
I did register for the email and sms notification service. The only notification i received was when the passports were delivered to the Visa office in AUH
 
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Guys, just to share my experience.
There was no updates regarding my passport for 2 weeks which got me very anxious so i called vfs and they told me to send them an email requesting the expedition of my passport and when i do so, i would receive an automated response with a reference number. once i got that reference number the lady on the phone asked me to call back and give her the reference number in order for them to forward my email to the Canadian Embassy.

i did as told and a few minutes later i got a standard response by email telling me that they are not able to expedite the process and that it is at the discretion of the Canadian Embassy, bla bla bla. However, i got an email the next day telling me, my passport is ready for collection.

i am not sure if this was a coincidence or did the email i sent them had something to do with it. I suggest you all to take similar action, maybe it helps.

Thanks Dibrahim. On the part of the reference number, how soon did you get this? I received an auto-reply for the email i sent a week ago but have not received a Reference Number on it. Just the word 'CONFIRMATION'