Hello,
I recently contacted WES via email to clarify about the process of sending the documents when evaluating two credentials and their response wasn't very helpful. To elucidate further, I have posted the email and the reply below:
My Email:
Dear WES Team, I want to evaluate my academic transcripts I have received from my educational institutions. I did my Bachelors from my home country of Nepal and further education after that from the UK. I am currently residing in Nepal. I will receive the documents of my degree from the UK soon and have already received the transcript from the Nepalese University as I completed my Bachelors degree years ago. I want to evaluate both of these credentials for my Express Entry application. You mention that the transcripts must be enveloped and sealed while sending it to WES. My UK degree will be given to me in the near future sealed and enveloped, however, my Bachelors Degree transcript are not new and not enveloped as given by the University because I have had to use it many times after that. Therefore, can you suggest me as to how should I send these documents to WES for the evaluation. I am hoping to do this as soon as I get an answer as this issue is not clearly mentioned in the website/ FAQs. Thank you.
WES's Reply: Sent on 7/4/2018
Dear XXXX,
Thank you for your message.
Please visit our website for detailed information on the
required documents for an evaluation and how to properly submit them. Please note that it is your responsibility to have your academic documents sent to WES.
We will send you an update by email each time a new academic document has been reviewed. It will indicate the status of all documents that are required to complete your evaluation. Your evaluation will proceed after all required documents have been received and accepted by WES.
Best regards,
Shawn K.
WES Customer Service
As you can see, my query still remains to be answered. I am also not sure if I can prepare a bigger envelope to put my Bachelors Degree transcript along with my sealed UK degree transcript and put WES Reference number on the outside?