+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Also, I presume they have e wallet card do you just the hospital and they will honor, like a regular medical card. This is what insurance agent told me on some website.

No, as mentioned earlier they will send you claim form for re-imbursement.
 
Not all policies give you a wallet card. Most Canadian hospitals and doctors are not set up to take international insurance with just a swipe. Their systems are set up to use the provincial healthcards
As per insurance agent I did chat over the portal; she mentioned, they would email wallet card.