I read about 1-2 other individuals with similar linking issues. Maybe you can search this forum, if they were able to find a solution around to it. I read sometime ago, someone suggesting to use CAPS for name, or city etc. I applied from another city, but had written another city for my intended city of residence. So check if what you wrote in forms also matches. If all else fails, just order GCMS after a month, and keep on hoping that at least you have AOR, and your file is being looked at by an immigration officer. There are at least 32,000 applicants whose file will not be opened this year (i.e. they have no AOR yet).