I saw a lot of cases are still routine although they are waiting for more than standard processing time. After 21 months, when you call them, they can remind the office but still can do nothing about it. and they can confirm it's still routine. It's a waiting game, looks like only Mandamus can force them to process it.I'm an online applicant from November, 2021. After my BG was completed in July, 2022 I had to wait until Feb., 2023 to receive a test invite. My LPP has been in progress since I completed the test at the end of Feb. but IRCC agent just told me LPP hasn't been started yet. I submitted multiple forms, reached out to MP but to no avail. Submitted a request for GCMS notes 3 times but haven't received a single one. It is possible I'd have to wait another two months before I can even escalate since it will be past standard processing time (unless they change it). I was ensured my case is non-routine by the way so I have no idea what is taking so long