My wife first visitor application refused on Jan 14, 2022. We reapplied on Jan 21, 2022 after fulfilling the reason for refusal.
However, after some attempts in contacting through the webform to get the status, they kept on say the application is in a queue. They said it has passed Criminality Check and Background Check. It was surprising to hear that they do Criminality check for a visitor visa. It’s my first time hearing this. This update was on August 2022. We didn’t hear from them since then.
We are not sure if we should put in a brand new application or just wait for the decision of the current application ? Any advice pls