I went through the ATIP report again and found something interesting (or overlooked in the first reading)...
Per page# 35 (of 43), processing time (end-to-end) for an e-app is 14 months. whereas for paper-app it is 27 months.
So per this, online applications should get done faster than paper applications. But then that's not what we see in reality (per the tracker sheets).
My guess is that instead of FIFO, they seems to be doing LIFO (Last In First Out) for the paper applications. i.e. instead of Queue policy, they seems to be following Stack policy. That's why June'22 paper application is already reached DM while 2019-20 paper applications are still stuck at the bottom of the stack. I am puzzled why one would do this.
And another point noticed in the report is that for an e-app to get transferred to the local office, it takes 8 months. That seems to match what we see on the forum discussions. i.e. for 8 months absolutely no action on these applications. Once it reaches the local office, it seems to start rolling (maybe slow, but seems to move).
At least as of May'22, e-apps supposed to move faster than paper applications. But it might change going forward.
But I still don't understand their strategy of pulling the application from the another end of the queue (i.e. who joined the queue recently).
14 months target for e-apps is not bad, is it not? provided if they could really follow it through...
Am I reading the report correctly?