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Hello Everyone,

I went to check for any updates on my online application, and the below message popped on my computer screen. Please let me know if this happened to you as well. I want to know if it's my account specifically, or if the system is down/maintenance. I checked the IRCC twitter and it states that some systems are having technical difficulties. I just want to confirm with all of you.
Thank you!

We’re sorry, something went wrong

You are seeing this message for a few possible reasons:

  • Our server is down.
    If we are performing maintenance, we will let you know. See the sign in page or Twitter to know when the server will be back up.
  • There was a technical issue with your application.
    Blank fields may cause errors when you try to move on to the next step. Sign back in and make sure you enter all the information on the form.

Same here while checking ECAS status for PGP Sponsorship

SORRY ...this on-line service is currently not available.
Possible reasons:

  1. We are currently updating this Web site.
  2. We are experiencing technical difficulties.
Please try again later.

Some issue going on with CIC website.
 
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Reactions: Evergreen_3034
Hello Everyone,

I went to check for any updates on my online application, and the below message popped on my computer screen. Please let me know if this happened to you as well. I want to know if it's my account specifically, or if the system is down/maintenance. I checked the IRCC twitter and it states that some systems are having technical difficulties. I just want to confirm with all of you.
Thank you!

We’re sorry, something went wrong

You are seeing this message for a few possible reasons:

  • Our server is down.
    If we are performing maintenance, we will let you know. See the sign in page or Twitter to know when the server will be back up.
  • There was a technical issue with your application.
    Blank fields may cause errors when you try to move on to the next step. Sign back in and make sure you enter all the information on the form.

https://twitter.com/CitImmCanada

below is official tweet by them
Users of some online services are experiencing technical issues, which are being examined. We apologize for the inconvenience.
 
I got it as well. Probably minor, will be fixed soon, and have no impact on actual processing.

thats true no impact on application processing but doesn't seem minor. CIC tweeted about 4 hours ago and didn't mention how long it will take
 
Same here while checking ECAS status for PGP Sponsorship

SORRY ...this on-line service is currently not available.
Possible reasons:

  1. We are currently updating this Web site.
  2. We are experiencing technical difficulties.
Please try again later.

Some issue going on with CIC website.
I got this message today too. I thought that something was wrong with mine,
 
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Reactions: Evergreen_3034
Sometimes they don't know, especially if it's technical.
People have bigger problems than just checking status

Fernando Castillo‏ @Fernand00288845 1h1 hour ago
Replying to @CitImmCanada
I've been waiting 5 hrs in the ORD airport and Air Canada doesn't let me to board cause your system is down. I have my email approval confirmation. They are calling you and you can't confirm my eTA because your system is down. When will it be fixed? Status please @CitImmCanada

....
 
People have bigger problems than just checking status

Fernando Castillo‏ @Fernand00288845 1h1 hour ago
Replying to @CitImmCanada
I've been waiting 5 hrs in the ORD airport and Air Canada doesn't let me to board cause your system is down. I have my email approval confirmation. They are calling you and you can't confirm my eTA because your system is down. When will it be fixed? Status please @CitImmCanada

....
Ok, so its a major problem then.

Even so, with technical glitches, they can take time to repair, if they don't know what is wrong.
 
People have bigger problems than just checking status

Fernando Castillo‏ @Fernand00288845 1h1 hour ago
Replying to @CitImmCanada
I've been waiting 5 hrs in the ORD airport and Air Canada doesn't let me to board cause your system is down. I have my email approval confirmation. They are calling you and you can't confirm my eTA because your system is down. When will it be fixed? Status please @CitImmCanada

....
yikes ,,, i am on their twitter and there are many angry people trapped at airports....
 
Ok, so its a major problem then.

Even so, with technical glitches, they can take time to repair, if they don't know what is wrong.

Not sure why don't they have backup servers-
to figure out the correct time is IT Folks job that's what they are paid for :-)
 
yikes ,,, i am on their twitter and there are many angry people trapped at airports....
You would think they would have a back up plan, even if only to let people fly, and let CBSA sort it out in Canada.
 
Not sure why don't they have backup servers-
to figure out the correct time is IT Folks job that's what they are paid for :)
Some processes are too big for back up servers.
Some glitches affect back up servers.
Some glitches may actual be physical server damage, or a connection issue caused by a third party.

The possibilities are endless. Why they dont have a back up PLAN of some description, and better communication with people, is mystifying.