Thanks
Yeah, I did, but not by sending them my info. It's useless because if your application has not been transferred to them, you just don't exist yet in their virtual landing system.
I personally reached out by asking them to check if there is a technical problem that might be the cause of me not receiving the email. Of course, it didn't work, never got any answer.
From my experience, your problem is the same that most of us in this thread have,
your application has not been formally transferred from your VO to your virtual landing unit after the approval. Nobody knows exactly why it happens, but since we are a huge minority, my best bet is that it's a missed step from the agent, after the approval (They approve a lot of applications in batches, and yeah the guy just don't press "enter" for yours haha). As soon as they transfer it, the first portal email will be in your inbox pretty quickly.
Basically, your only option is to somehow convince them to put a note for the agent in charge of your application, and then count on his goodwill to correct his mistake...