They cant.Need Canadian Pr said:Hi friend do you have any idea Cic call agent can change our file or change out decision
rp15 said:They cant.
Some are like that. An agent once told me to stop asking questions and to go look online.Need Canadian Pr said:some people said
some call agent are rude they may can write bad notes on file
so i call today and my agent was bit rude and now i am worried
I was not rudeSpoonRaccoon said:Some are like that. An agent once told me to stop asking questions and to go look online.
In my experience, it seems that the job agents have is to end the calls they take. Once in a blue moon, you get a useful nice friendly agent but that's rare.
Man, here's something to consider. At my work I have to deal with clients calling and contacting me when they need to use our services. Some of them call up, explain what they want quickly and clearly, and I help them out. Then they stop asking me questions because I've done everything I can do for them. Those people are great. Some others will call me constantly and keep asking questions that either I've already told them, or that I have no way of being able to answer. After a while I get really frustrated with them, and every time I see their name in an email or their number come up on my phone, I either ignore it or my annoyance ends up showing through because I just can't hide it anymore. They're a massive pain to deal with, because they won't take no for an answer even though it's the only answer I've got for them.Need Canadian Pr said:I was not rude
But I asked same question couple of times
That's my worried part
Thanks for replyQuink said:Man, here's something to consider. At my work I have to deal with clients calling and contacting me when they need to use our services. Some of them call up, explain what they want quickly and clearly, and I help them out. Then they stop asking me questions because I've done everything I can do for them. Those people are great. Some others will call me constantly and keep asking questions that either I've already told them, or that I have no way of being able to answer. After a while I get really frustrated with them, and every time I see their name in an email or their number come up on my phone, I either ignore it or my annoyance ends up showing through because I just can't hide it anymore. They're a massive pain to deal with, because they won't take no for an answer even though it's the only answer I've got for them.
It sounds like you're being the second type of client to CIC. How often do you call them? Is it daily? They probably sound rude sometimes because they're tired of telling you the same thing over and over again.
Some free advice - if you don't have a new question to ask them which relates to some new information that you have been given, you probably should stop calling them. It's frustrating for them, it's frustrating for you, and it doesn't help your processing time one little bit. I say this with the greatest respect, because I know this is an incredibly long and tough process and it's natural to be feeling the way you are. But what you seem to be doing is not helping anyone.
It's not rude unless you have a rude tone. But it's pointless and will cause them to be annoyed and resent you. When you asked the first time and they answered, why did you ask again? I'm genuinely curious... was it because you didn't understand their answer, or because you weren't happy with the answer you were given? Did you think they were hiding something and if you asked again then they might reveal all their secrets?Need Canadian Pr said:Thanks for reply
But if I ask same twice do you think it is considered as rude
Or she can put bad notes in my file
Or she can change my DM
LOL some of the posts on these forums are hilarious.. not judging anyone, but seriously, they are hilarious. I think the long processing times make everyone go a little cuckoo. I mean, I consider myself sane, but sometimes I just go crazy haha.Quink said:It's not rude unless you have a rude tone. But it's pointless and will cause them to be annoyed and resent you. When you asked the first time and they answered, why did you ask again? I'm genuinely curious... was it because you didn't understand their answer, or because you weren't happy with the answer you were given? Did you think they were hiding something and if you asked again then they might reveal all their secrets?
Here's an example - if you ask someone if you can have a cookie, and they say that they don't have any cookies and don't know where to get any cookies, and your followup questions is "so, can I have a cookie", what do you think their reaction will be?
Honestly I wanted to confirm again that's whyQuink said:It's not rude unless you have a rude tone. But it's pointless and will cause them to be annoyed and resent you. When you asked the first time and they answered, why did you ask again? I'm genuinely curious... was it because you didn't understand their answer, or because you weren't happy with the answer you were given? Did you think they were hiding something and if you asked again then they might reveal all their secrets?
Here's an example - if you ask someone if you can have a cookie, and they say that they don't have any cookies and don't know where to get any cookies, and your followup questions is "so, can I have a cookie", what do you think their reaction will be?
That's fair enough. It's OK to make sure, but just be conscious that it's another human on the other end of the line. Only you know the exact words you have been using when you speak to them, so only you will know if it's rude or not. If you say "so just to confirm..." and then repeat the question, that's fine.Need Canadian Pr said:Honestly I wanted to confirm again that's why
My worried part was after she said have a nice dayQuink said:That's fair enough. It's OK to make sure, but just be conscious that it's another human on the other end of the line. Only you know the exact words you have been using when you speak to them, so only you will know if it's rude or not. If you say "so just to confirm..." and then repeat the question, that's fine.
I doubt anyone will write any bad notes, because you are able to see your notes and they would get in trouble for writing something like that.
The agents can not make decisions on your case - so they can't change your DM or anything like that. This is made absolutely 100% crystal clear on the call - the recorded message says this explicitly. So at least this is one question you no longer need to ask again.
Hang in there bud. You'll get there!
Oh stop worrying so much! The more you think about it the more it will bother you. Just forget it, and get on with life, think about other things and wait for the next message you get from them!Need Canadian Pr said:My worried part was after she said have a nice day
Line didn't disconnect
And I listen the typing sound
So I was thinking may be she is writing some thing on my file
That's why
But trust me my tone wasn't rude