On the CIC website they say "Processing times tell you how long it took Immigration, Refugees and Citizenship Canada (IRCC) to process applications in the past after receiving a complete application package.", so it seems like the latter, but the wording is a bit ambiguous.
On the CIC website they say "Processing times tell you how long it took Immigration, Refugees and Citizenship Canada (IRCC) to process applications in the past after receiving a complete application package.", so it seems like the latter, but the wording is a bit ambiguous.
what completion application package means is that the application has everything in it so that they can begin processing -- no missing forms, signatures, all photos are included, all additional docs, etc. Use the check list as a guide