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When we send our ''package'' to the embassy of Canada in Mexico, do you just send it like that or you join a letter explanning what do you need and what do you expect from them? Also on the page : ''How to get a police certificate'' right after they write: ''Name of document to get: Constancia...

I think the ''letter'' is the request online. We had the same request. If you receive your ''letter'' online you will not received them by mail.