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hello everyone, I have sent my passport on 1st August, 2017 and they have received it on 4th August, 2017. However they haven't released my passport yet. It has been 21 days since they received. Does anyone has any idea, why is the delay?

. Hello, I have figured it out, I called to CIC, they told me it does not matter, so I put "File" number. Thanks though for your help :-)

Hey, Thanks a looot for your reply! it was pretty quick :-), can you help me with another question? as a document number, which number I should use? in my RCMP document, there is 2 numbers, one is "Our File" number and another is "File" number. Thanks in advance :-)

Hello, I have submitted my express entry application more than 2 months ago. 10 days ago, I have received a request letter from CIC that I need to submit my RCMP criminal record check document, as I have been residing Canada over 6 months and there was an "upload file" option has been created...