Dec 30 app received by Sydney
Mar 11 return letter issued by Sydney
Mar 12 CIC agent told returned due to cap reached over the phone
Mar 18 returned by regular mail
I just spoke to CIC agent and they told me they sent it back Mar 11 because the cap was reached. They refused to tell when exactly the cap was reached but they told me it was reached.
NOC 5125
app received Dec 30 at 930am by Donnie
Called the call center for the first time and I am happy to report that the waiting time was only 1 minute. I suggest that you call right when they open (8AM EST).