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Okay, I have an update: today I got an email asking for my parents' passports and their PR photos. The email starts off with "Please use this letter if you are currently residing in Bangladesh" but right now both of my parents are with me in Canada. The email has a section saying that residents...

Hi, we recently received separate emails from CPC-CTD-Ottawa@cic.gc.ca on Oct 3 regarding my parents' family class application, asking for their scanned PCCs and RPRF (first email) and their medical tests (second email). We replied to the first email directly on Oct 29 with scanned PCCs as...