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Call the CIC call center and see if they can provide more details on the email.

what does that mean?

One of my friends got PPR and request to pay RPRF in the same email! He sent his passport over 5 weeks ago and it has not been returned yet...does anybody know how long passports take to be returned when they ask to pay RPRF in the same email as PPR? It's a straight Islamabad case, never...

i've been waiting 9 weeks

I wish...I just checked and it still says "in process" :( 9 weeks and counting...

Congratulations!

Congratulations! hopefully you'll get the passport back in a few days. Was your case ever transfered to London? or is yours a direct Islamabad case?

calling the embassy is of no use as there is an automated msg saying to press 1 for this and 2 for that...and when you finally get to the section to get an update on a submitted application it just tells you to send an email

I don't know if the local MP can do anything but it's better than doing nothing...I'm hoping the MP can at least contact Islamabad and by contacting them remind them they still have my wife's passport too...just in case they've forgotten or are overlooking it

I'm in the same situation as you..my wife sent her passport 8 weeks ago and we're still waiting for it to be returned...i emailed islamabad last week to get an update but haven't received a reply yet...i'm probably going to email my MP tomorrow to see if they have any insight as to when my...

17 months??? that's insane...did you try contacting them?

Yeah I sent them an email to get an update on my wife's passport. You can either send a Case Specific Inquiry: https://dmp-portal.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=islamabad Or an email to ISBADIMMIGRATION @ international.gc.ca I sent my email 1 week ago...I'm...

I have no idea why they're taking so long...all they have to do is stamp the passport and mail it back...hopefully we all get our passports back this week!

My wife got PPR straight from islamabad (as her case was never transferred to London), she mailed her passport on may 14, it's been over 7 weeks and we're still waiting to get her passport back

My wife sent her passport to islamabad on may 14...it's been over 7 weeks and we're still waiting to get it back...I sent islamabad an email last Monday for an update but they haven't replied yet...

congragualtions to everyone who got their passport back! just a quick question for you guys: does your ecase say "decision made"? or has anyone received their passport back without their ecase status saying "decision made"?

typcially yes that's the case...however i've seen some people get their passport back without their ecase changing to "decision made" too...so in the end it all depends on the visa officer's mood i guess

Amen :)

Congragulations! Her passport will be returned soon :)

It's normal...