I submitted my Mom's Application in November 25, 2020
Biometrics : April 5 2021 from Dubai
The Biometrics detail is updated in Application Information but in Details about your application status it says We have not received your fingerprints. Check your biometrics request message below for...
Location: Whitby, ON
App Sent : May 10th (2019)
AOR : August 8 (2019)
No status update after that. we have sent webform and they say it is still in progress. Not sure what is going on :(
Its been 2 years :(
As per new rule now we should submit though Web form right? I saw on cic site
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors/visa.html#step-2-existing