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It had occurred the same way with me as well. Initially, it was under progress but as per the latest response using the online web form, it was stated as " Not started ". However, I managed to get in touch with CIC by phone and I was given a proper update regarding my application status. I...

I managed to get through to an agent at CIC when I called up earlier and had an interesting conversation. I asked the agent to go through the file to give me an update on the status of my application and was informed that: Eligbility Cleared Criminality Cleared Security Check Not Started So...

Am hoping my case is the same. Thanks for the encouraging post.

Am using an app called Rebtel to contact them. You could try the same. And when you get through to them and in case the line hangs saying all agents are busy, keep trying repeatedly and you will eventually get through within 4-6 attempts.

When I managed to get them on the phone, they basically told me everything was clear with the exception of the security check. But for like many others, it hasn't moved forward since. Btw, is criminality and eligiblity two separate checks ?

Hello everyone. My first post here and just hoping to get some feedback from you all regarding my case. Stream: FSW AOR: August 31, 2018 | CIO: Ottawa, Canada IP1: September 25, 2018 IP2: October 20, 2018 The last update which i received in my CIC account was back in Oct 18. I managed to get...