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I am facing the same issue. My profile is in "Update Processing" mode for the past 3 days. I answered the new questions regarding Canadian Education on 19th Morning. I created a technical problem ticket yesterday. Waiting to hear back. I hope they fix this issue soon.

I am in the same situation. I updated my profile around 6:00 AM 19th November. It is still processing the update. I raised a technical issue on my express entry profile. I think you can do the same and wait..

I have updated my profile yesterday with my Canadian education details. The profile still shows update in progress it's been over 24 hrs. Any clue why?

If i am not wrong points can only be claimed after completion of your program.