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I’ve separately looped you in, considering you might need to refer to the sample email to understand what I am talking about. Hope it helps!

Hi @jeethus , check the base of the email. In the signature of the Director of Evaluations, there should be a unique email ID : (a number)@wes.org. Try copying and pasting the mail on a word document if the email ID does not display inline. I’ll let my husband’s institute know of the same (the...

Hi @Jaywalker, the mail goes through yes, but after an hour, it returns a mail delivery error. Refer appended: Quote This is a delivery failure notification message indicating that an email you addressed to email address : -- auto-sender@wes.org could not be delivered. The problem appears to...

@Jaywalker, sounds like a distinct possibility. However, my husband’s institute also agreed to forward the same mail to the only WES ID that does not return a mail delivery failure: contactca@wes.org as well as send a hard copy of the verified documents under the subject line: Verification...

Hi @jeethus , you can also ask your institute to try contactca@wes.org. This is the only email ID I am not getting a mail delivery failure to. All others are giving a bounce back within an hour or so of sending messages. Regarding the number, it is +1 (416) 972-0070. But the Contact Centre...

@abhimanyu20 , I don’t want to pour cold water on your hopes, but believe me, this is just the start of it. Even when your institution receives the verification mail and responds to it, that’s just the tip of the iceberg. WES will still take 2-3 (if not more) business days to process the...

Welcome to the club! Read the thread for an idea of what to expect. Tip: Speak to the transcripts team to find out who has received the verification email from WES. Cheers!

Thanks for the prompt reply...helps to develop an understanding of where the system is headed!!! :)

Thanks for the update @AG1985. Was your Masters a Post Graduate Diploma in Business Management? Just to confirm our initial assessment that those are the only degrees requiring additional verification from WES ;)

@Jaywalker and @samikdg , I guess it must be all the more frustrating for both of you to be left with shooting in the dark for the email ID that the verification email has been sent to in the first place. For my part, at least that hurdle has been crossed. However, all I can tell you at this...

Hi @nikesh25, thanks for sharing your experience. I do think that first up, WES needs to be responsive, and second up, to be more consistent in their reverts, considering the unusual nature of this process and the unecessary delay it occasions. If you could keep updating this thread with your...

Hi @samikdg, my husband has received a mail from IMT stating that they have responded to the verification email and have confirmed that the documents sent are in order. AFTER this, the response from the Contact Center to his query on timelines for a status update was as follows: “Hi, once we...

Hi @kearun, my husband received the same email (‘photocopies of your documents’), but his institute was indeed sent a verification email (together with hard copies of the documents - which will reach them God knows when). Hence, don’t go by the precise wording of the email but the intent behind...

It’s @WESCanada and they’re pretty responsive! Much better than the call centre so far...I don’t use Twitter that much either, but have activated my account lately to follow up with WES ;)

My husband requested them both on the Contact Us page as well as on the Twitter handle @WESCanada.

@Jaywalker, it is a major challenge indeed. IMT just received and responded to my husband’s verification email today. But it took my husband endless calls to the Contact Center and private messages to the WES Twitter handle to get them to finally send the mail. And that’s after he identified the...

Hi @jasicanagpal, so happy to hear of the progress on your husband’s case! :) Unfortunately, mine has yet some time to wait as the institute has not yet received the verification email :( Would it be possible for you to share the details of the contact point at IMT? I’ll send you a private...

Hi @AG1985 : https://www.canadavisa.com/canada-immigration-discussion-board/threads/wes-eca-status-on-hold.564890/page-3#post-7002474 is the thread being referred to.

Agreed @samikdg, makes sense! Thanks a ton for the detailed update :) For the first point, my husband already spoke to WES and asked them to accept the sealed transcript and attested degree/diploma copy from the institute in lieu of the emailed/written verification. However, they were very non...

Hi @nikesh25, my husband spoke to a representative at the WES contact centre and he said that WES was very non committal about whether this would work as a verification. They have sent a written and an emailed verification request to an undisclosed contact point at IMT, but we have no way of...