I thought that in America they don't pay attention to the gap (by the way, what is "normal": 1-2-3 or 15 years, and who should be older?) in ages, nor to the gender of the couple.
In what status does your EE profile currently? I.e. Updated, Submitted..
We re-created profile on May, 15 and got NOI on May, 19. I'm not sure when they started the program this year...
I wrote them several hours ago, but now I can't log in into the system: "Due to system maintenance, the website is unavailable at this time. We apologize for any inconvenience. Please try again later."