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Not sure about other members. I was in the same situation last year. After sending the application, my credit card was lost and it got cancelled. I sent an email to CIC informing this and sent the payment form with my details . It was not of any use. My application was returned back with all the...

The following message part usually appears on the ready for visa mail. I think it's better that you send them a cover letter explaining your case, if you decide to send your passport. Mention your uci, app number, name etc., in the letter. Quote your application number on your correspondence...