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I noticed calling 5 minutes before their offices open or as soon as they open works. I called before at 11am and didnt get through, called at 8am and got through in 20 minutes. All the best:)

search August 2018 AOR in the forums and you'll see the thread

I believe the customer service agents are in an entirely different department from the case analysts/officers which is why they are only privy to info on the system. So calling doesn't affect the process. However since they do note when you call the office, they might be annoyed if you call too...

Makes sense.... that's my new plan.

The only way you would know the date the status changes is if you were checking your cic account daily, as the update is accompanied by an email. But as stated by jao, GCMS notes should give more details.

yeah but either one is good. When the status is REVIEW REQUIRED it's more of a reason to worry.

Apparently case analyst reviews files first and the visa officer makes the final approval. It's weird that the agent could not tell which one did it. However, I've seen on this forum that after final approval by visa officer it would say PASSED and not MET. Seniors advise further

I more want my new life :rolleyes:. Just give me the PPR already. Anyways... yeah, trying to go back to normalcy and hope they surprise me with an email. All the best guys :D

Hello hopefuls, Anyone who received ADR ...did you get an email informing you of new message in your cic account or did you check your account directly and see it? The waiting is kinda overwhelming, I would like to avoid logging into my cic account to not see updates and just wait for PPR...

you are now in a stage that people on this forum refer to as IP2 - In progress 2, that is, your background check is in progress. All the best:)

Yep

Was experience a factor in your refusal? Was it because they could not verify all your work experience?

I've seen people get it late Friday night and Saturday mornings sooo keep hoping :)

Oh ok, I assumed that note 3 was the last note of the three as tlh_khan didn't share the date of the notes. However, I do hope you hear from your consultants pretty soon and I hope your long wait will soon be over.

Hi Nassima, Welcome to the waiting game :)

The third note says passport request letter sent; probably call cic and ask if they sent PPR I've seen cases where it was sent and the person never got it and the agent resent it. Also have you checked all folders in your email? All the best!

Are you FSW - Outland?

Try calling closer to the start of the day as in at 8am in Ottawa time and you will get through. I just called, my wait time was 15 minutes.

Hey, consider blurring all the personal details in your notes; seeing as this is a public forum. I hope it all works out and you get PPR soon. :)

They asked me the following questions: 1. what stream I applied under and if it was paper-based or on-line through Express Entry. 2. date I submitted the application 3. If I applied inside or outside of Canada 4. Full Name of PA 5. Confirm contact numbers and address