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I emailed them on Thursday and have not heard back yet. will update this thread once I do.

yes, I was too. I put in the PO box address and it got routed to some address in Ottawa. Now, I am a little worried till I hear back from CPC Ottawa or see my account updated. Hoping it all works out. I will update this thread once it does.

Hey guys, when I select the option to talk to an agent it always disconnects the call saying there is high volume. does not even put me in the queue. has this happened to anyone?

I see you noted Canada post PO box address is there a way to look that up? could not spot it on website.

Thanks, @zardoz I called FedEx and they say that all couriers to 365 Laurier Ave W go there to be sent out. so, if someone who recently sent their passports can confirm, I will feel much better.

Hi, I noticed that my passport addressed to 365 Laurier Ave W Got delivered to 2303 STEVENAGE OTTAWA, ON K1G5B3. Has this happened to anyone else? I am little worried, any help will be great from someone who sent using fedex, got delivered to this address and got the passports back. It was...

hey guys, did your FedEx packages go to 2303 STEVENAGE OTTAWA, ON K1G5B3 when you send it to 365 Laurier Avenue west address?

can you please share the name of the person? mine was signed by J.OE S but the fedex address seems wrong so trying to figure out where they left my passport :|

Hey guys, who signed for the FedEx delivery package for you?

yes, not sure how to get that to you. does this forum have direct messages?

same for me. If I don't hear back from them by ~3PM Ottawa time, I am planning to call FedEx and try delivering it to the Laurier address tomorrow.

There may have been some glitch I think in the email they sent same address for both inside and outside Canada to me. Hoping to hear back from CPC Ottawa soon.

did you use FedEx. did you mail to PO box?

thanks. I was wondering that when instructions in my application had the PO box for US addresses. FedEx did say that they changed the address and tried delivering this to 365 Laurier Ave.

did you use fedex?

did you get this address in the Passport request email?

Hey guys, did you get a PO box (PO Box 8781) address to send your application to CPC Ottawa? FedEx tried delivering it today for me and they said recipient refused. trying to make sense out of it. I have emailed them. But can't seem to find a contact phone number.

I am trying to call but it's not even putting me in the queue. Hopefully, the address can be fixed. @arunnair05 please let me know if you get to know anything about this as well. calling 6139444000 from hangouts seems to at least get me through and not get blocked. Not sure if they can help...

Fedex did say that they translated the address to a physical address, but the recipient there refused, so turns out the address worked out but they refused for some reason.

Hi, I mailed our Passports to a PO box that CPC Ottawa sent in the email, but when Fedex tried to deliver it was "Refused by the recipient" . I am trying to contact them but looks like its tricky to call cic from outside. Anyone else had this experience? When I called fedex, they said that...