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Bit of an update. We hadn't heard anything from them since my wife passed her medical exam. I called today and it looks like they thought that we didn't send the FBI certificate with the Schedule A request but we did. So the guy took a look for me and confirmed that we did in fact submit both...

Looks like my wife got medical request on Sept 1st. Woo, things are starting to move along :)

hmm yeah, does this count as AOR2?

It just came randomly, so I guess just the next step to inform us.

So I just received an email. I guess I'm not so much "stuck" in Mississauga, as my wifes application is being processed there. The pdf said: "This message is being sent to confirm that the Application for Permanent Residence for your relative(s) will be processed at CPC Mississauga." I guess...

Oh ok interesting thanks for letting me know! Bit of an update: called them up to ask if they received my wifes Schedule A and FBI report that we've submitted through the webform. The lady said she confirmed that they received them, but nobody has looked at them yet, and that we're just waiting...

People keep talking about notes. What are these notes about?

Similar to Masonb6888, I'm from Canada and I'm sponsoring my USA wife.

Hmm ok well I gave them a call, and the person on the phone said that they can confirm they haven't sent her the email yet and that they are having delays. Also that we should use the webform instead of on gckey because apparently there are less issues with using the webform apparently. We're...

Hmm ok, so now that we finally got the SA last week, the email said my wife would get a request for Schedule A within 5 business days, but it's been 5 business days and she still hasn't gotten it. *sigh* I wish these guys would actually follow up on what they say they will do and not leave us...

so, funny story. I just received my SA email. I'm really not sure what to think about that. Was it just a huge coincidence, or did phoning them and talking to somebody actually get it going again? Either way, good news!

hmm ok well, I finally got through to somebody and talked to a real person. He confirmed that they have our package, and the new passport info my wife sent them (because she got her name changed after we sent in the package), and that things are moving along. He said something about me being a...

1-888-242-2100 is the number I call. Supposedly only works if you are in Canada.

that definitely seems like it will be a faster way to get to the 0 option. Still saying high volume, so I'll try later. Thanks for the tip!

hmm just called this morning and it was still saying high number of calls. I'll try a few more times and see if I can get through. Thanks!

Is there a way to get to the talk to somebody option quicker? or do I need to go through the whole thing every time?

We're in a similar situation except we haven't even gotten SA yet, and it's very worry some. Application Received: April 28, 2017 Application Started and GC Account Created: May 19, 2017 Since then, nothing at all. Whenever I try to call I can never get to talk to a real person either. We're...

Hi, we got AOR1 on May 19th (sent package on April 21st), and haven't received anything at all since then. Starting to get worried. Tried to call the help number a few times, but it keeps telling me they are busy and it can't connect me to anybody to talk to a person. This is getting frustrating :(

Checking the page, there is no indication on the website that a medical has been requested. "No medical has been requested, you will receive a message with instructions if we need one from you" is what it says beside medical. Something like that anyway. On the "View Submitted Application" page...

I appreciate the replies, thank you it does make me feel a little better. I would like to clear something up though as maybe it wasn't explained in my first post about the medical exam. A few weeks ago when my wife logs in to the cic site thing, it had mentioned that they requested a medical...