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Business days! Plus, the Canadian High Commission in Canada doesn't count Friday as a work day, so keep that in mind. I had sent you a personal message, lets talk over the phone.

Also, those applying for the first time don't have a UCI number, so that option won't work.

Ya man, you have to click on "report a technical issue". Tell them your problem through that. It's a long procedure, they'll take 10-12 days to reply after you mail them. The procedure is really crazy. Where are you from ?

I tried for a week and it kept giving me the same error message. I've reported a technical error and have also submitted a form. I will have to wait for 10 business days, it's already been 3 business days since I sent it, so I am hoping to get a response next week. The system is really...