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I don't think this will affect processing time, because I've got answers from CIC and from local visa office that my biometrics were received. So no need to worry.

Sorry, I misinformed you, I didn't send email, I raised CSE form specifically for Warsaw, on CIC site there is a list of VO, so if you know your VO, you may contact them directly using webform. So I did this. And I've got a reply from WSAWIMMIGRATION@international.gc.ca I know nothing about my...

After 30 days of biometrics request the status changed from "We need your fingerprints to process your application" to "We have not received your fingerprints". I raised CSE form with the explanation, they replied after 5 days that the biometrics were received by the responsible office, and...

Yes. AOR Aug 4, "We are processing your background check. We will send you a message if we need more information" from Sep 7.

That's ok. I also got biometrics request when my medicals wasn't pass.

August 4

Hi!!! When I check my Biometrics id on VFS global I also see these words as you. I think this just relates to our biometrics but not the application. I have some problems with my biometrics status in my online account. It shows We haven't received your fingerprints, though I have done my...

Hi! As far as I know, Moscow doesn't process PR applications. I am from Russia and my VO is Warsaw

I think this is some kind of a technical mistake. The most important thing is that we see the biometrics data in our profiles. And we informed CIC about the problem. So let's keep calm and wait.

I submitted my biometrics 1,5 months ago and the status still shows We have not received your fingerprints... I submitted the form describing the issue and got a reply from CIC that my biometrics were received by the responsible office. Do you see the biometrics number and date of enrollment and...

I filled Case Specific Enquiry form describing the issue, you can find the link in your AOR letter. Have chosen "technical difficulties" in the list of topics. Got a reply, they asked to provide screenshots. Sent them yesterday. Waiting for response.

My biometrics were enrolled on September 12 and now biometrics status shows We have not received your fingerprints. One month after enrollment.

Hi! As I'm planning a vacation, while my application is being processed, I have some questions. - How many days CIC gives to send passport after application is approved? 30? - How long does it take to send passport, get visa stamped and getting passport back?

Of course, I have. Besides, in my account I see all biometrics data. Hope, they will resolve this technical issue in the nearest future.

August guys, who had issues with biometrics status! Today is the last day when I had to do my biometrics, and my biometrics status changed from "We need your fingerprints to process your application" to "We haven't received your fingerprints". This scares me! Is anybody here, who also had...

Hi guys! What do you think, if I want to take a trip abroad for two weeks while CIC is processing my PR application, what should I do? Inform them about my trip by updating "Your travels" form? And can this effect the timeline of processing? I mean, will it take longer for them to make a...

I also provided proof of biometrics enrollment. I'm quite calm about the situation, because I am not alone having such issue, but at the same time want to see the update of biometrics status.

T Thanks for help! Followed your advice and submitted CSE. After submitting saw the notice - Your enquiry has been successfully submitted. We will get back to you with answers to your questions as soon as possible. If your application is within normal processing times you will not receive a...

Regarding my biometrics status - We need your fingerprints to process your application - though I've done biometrics on September 12, yesterday I reported a technical issue, and raised CSE with the description of the problem. But the issue is that when raising CSE, you have to choose your visa...

I've done my biometrics on September 12, but in my account I see We need your fingerprints... And the status of my application is Your action is required. But biometrics number and date appeared in my account immediately after biometrics enrollment.