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CIC says you can submit an equivalent amount of time in part-time. By Canadian law, full-time work is defined as 30+ hours of paid labor each week. As long as you can get a certificate from your employer stating that you were working for over 30 hours a week, and also state your pay for that...

Hello, The only way is to email them or call and notify them of your problem. When they reply, they'll assign your account to a new email ID with which you can apply for WES Canada. It takes a few days for them to reply, so you'll have to be patient.