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An update - we went to the border and a new 6 months entry was issued.

Let me put things in perspective. Last entry was in Dec 2016 stamped at the airport from last visit making the 6months expiry in June 2017. Previous visit record was meant to expire in April 2017 but as earlier stated Mum left the country and had a new stamp in December 2016 which then reset...

The application done to extend online wasn’t successfully stating that the application was sent late based on the dates of the stamps of last entry the application you sent in over a month before the 6months expiry. so was advised to go to the border or do a restoration. Sent in a restoration...

Just checking, how did you end up extending your Mom’s visitor record. In a similar situation. Any one who has successfully crossed the border and gotten a visa extension. Your experience please!!