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And speaking of action, my wife had her oath today, so she's now a citizen! If anyone is still updating the spreadsheet for September 2017, we finally crossed the finish line! Next stop, Passport Canada! (in two business days) Good luck to you all!

As far as directly contacting the citizenship officer, we addressed it to Citizenship Officer like it says in the instructions. For the other contacts, we mentioned the Citizenship Officer's name, but only in a factual way, e.g. "the last time someone worked on our file was when Mr. X did Y...

My wife got an oath date notice today: October 31st! Good luck to you all!

All I did was share what we did (and it wasn't a recommendation, and I was clear that I didn't know which of our approaches - if any - had gotten our application moving again). In our situation, I am confident that it was the right approach because everything is straightforward in my wife's...

It's only the paranoid people who need to fear retaliation.

I got a private request for info on what steps we took to complain and get action, but I thought it would be useful to share it with everyone: We called the regular client services line: we got a good agent who identified the issue (exam results weren't recorded) and sent an internal email. We...

I'm going to auction it off - so rare that it must be worth millions!

Today a miracle happened: They emailed my wife an apology for the delays.

We complained to enough people, they will hear from us again if we don't!

I checked in the evening yesterday and it was still in process.

Finally got decision made this morning...

Ok, 12 months have passed, so: Sent email to MP's office this morning before work. He called my wife 10 minutes ago to let her know that he called Ottawa's main CIC office, they reviewed her file, and they couldn't determine why they had stopped working on her file in April. He said CIC has...

Still no change, tomorrow is anniversary of date application received (September 27, 2017). Last time we called the call centre, they said we should wait until the 28th to call - is that right? It seems like September 27, 2018 should be the date when processing exceeded 12 months (take January...

We managed to get through to the CIC call centre today. The agent was helpful, she said that they should have updated the exam result but hadn't, and that's probably why we didn't receive an oath invite. She said she would send an internal email to the Montreal office to get them to look into...

Is ECAS down for everyone?

Thanks, that's what I thought. We'll call to try to get more information.

Today she received the following response to the webform: "Your application is presently at the IRCC office in Montreal Quebec. This office is verifying if you meet the eligibility requirements to be granted Canadian citizenship. "Rest assured that you will be contacted if additional...

September 27 is the date of application, though the correspondence we received indicated that her application would be processed under the new rules. And yes, we're in Montreal. Her application was normal other than receiving the quality assurance questionnaire (which promises that processing...

My wife passed her test in April and we've heard nothing since then (146 days is too long to wait for an oath invite!). Sent the webform a week ago and also did an ATIP request at the same time, waiting for both. Will contact MP on anniversary of application if no movement between now and then.

I work for another ministry, so it's easy for me to imagine how the delays happen, but it's ridiculous nonetheless. It's not like the process is that complicated, and on average our applications shouldn't take that much time to review.