If you applied thru a consultant get a mail confirmation from them stating that they have submitted the app on ur behalf. I did it and got 2nd copy. Else you need to try to convince them somehow by sending whatever proofs u have
All the best
Follow another thread fsw 2014 applicants timeline page no.11709. There is an answer to your question
It seems that it is mandatory to send the education certificates. So dispatch it immediately and try your luck